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Rep AI Review

Best for Shopify DTC brands wanting an AI agent that proactively engages visitors to boost conversion alongside handling support

Our verdict

More than a chatbot -- Rep AI monitors browsing behaviour and intervenes when visitors show exit intent or confusion, then handles the support conversation from there.

Score

7.5/10

Ease of use
8/10
Value
7/10
Amazon
1/10
Shopify
9/10

Verified Oct 2026. Opens Rep AI in a new tab.

Mark DunneWritten by Mark Dunne, 11+ years selling online
Tested on a live Shopify storeLast checked How we test

Ready to try Rep AI?

from $39/mo

Verified Oct 2026

Pricing

Starter

$39/mo

Pro

$250/mo

Free trial available

Score breakdown

Overall
7.5
Ease of use
8
Value
7
Shopify
9
Amazon
1

Pros

+Proactive AI -- detects browsing signals and intervenes to convert visitors
+Handles support, sales, and returns in one widget
+12%+ conversion lift reported by users

Cons

-Shopify-only
-Session-based pricing scales sharply for high-traffic stores
-$12 per 1,000 visitor overage can catch sellers off guard

Supported platforms

Shopify